AI Insurance Verification
VerifyAI dials the payer, navigates the IVR, and sits on hold — then hands the live call directly to your front desk the moment a payer rep picks up. No more wasted mornings. Just warm, ready-to-talk transfers.
hold time for your front desk staff — ever
hours of hold time eliminated per team per month
Delta Dental, Cigna, Aetna, MetLife & more
HOW IT WORKS
VerifyAI takes on the tedious parts of every payer call — so your front desk steps in only when a real rep is ready to talk.
Verify AI integrates with your existing PMS in under 48 hours. No disruption, no new logins for your team.
VerifyAI calls the payer, selects the right IVR options, and sits on hold for as long as it takes. Your front desk staff is free to focus on patients in the office — not a phone.
The moment a payer rep picks up, VerifyAI transfers the live call directly to your front desk. Your team joins with the rep already on the line — ready to verify benefits right away.
FEATURES
Your front desk shouldn't spend their morning on hold. VerifyAI takes the frustrating parts off their plate entirely.
VerifyAI calls any dental payer line and navigates their IVR menus automatically — selecting the right options to reach the benefits or eligibility queue without any staff involvement
Whether it's 4 minutes or 40, VerifyAI waits on hold for as long as it takes. Your front desk team is completely free during this time — helping patients, not listening to hold music.
The instant a live payer rep picks up, VerifyAI transfers the call directly to the right person at your office. Your team joins with the rep ready — no re-explaining, no re-dialing.
Every call is encrypted, logged, and handled in full compliance with HIPAA. SOC 2 Type II certified infrastructure with full call records for audit and quality review.
INTEGRATIONS
Join DSOs using Mila Dental to verify insurance automatically across every location.
FAQS
Most practices go live within 5–7 business days. We handle all integration setup on our side.
We support Dentrix, Eaglesoft, Open Dental, Curve, Carestream, and 12+ more PMS platforms.
No. MILA agents update automatically. You never need to retrain or reconfigure anything.
We are HIPAA compliant with AES-256 encryption, SOC 2 Type II in progress, and 99.99% uptime SLA.
Yes. Our Verification API lets developers build real-time verification infrastructure into any workflow.
Absolutely. MILA is purpose-built for scale. We support single practices up to 100+ location DSOs.
