AI Phone Agent
PulseCall runs outbound campaigns across the full patient lifecycle — reactivation, recalls, insurance benefits, treatment follow-ups and more. So your team can focus on care, not calls.
More calls per hour vs. front desk
Average reactivation contact rate
Avg. monthly production lift per provider
HOW IT WORKS
Pulse Call is triggered automatically when a payer interaction is needed, handles the full call, and logs everything back to your PMS.
PulseCall launches outbound call campaigns triggered by your PMS — lapsed patients, upcoming recalls, pending treatments, or year-end benefits.
PulseCall navigates IVR systems, waits on hold, and communicates naturally with patients to book appointments or deliver reminders.
Call outcomes, reference numbers, and status updates are written directly into the patient record in your PMS.
FEATURES
Everything your practice needs to eliminate hold time and manual call follow-up — for good.
PulseCall uses natural-sounding voice AI that navigates IVR menus and speaks with payer representatives without triggering detection filters.
Every call outcome — status updates, reference numbers, appointments — is written directly into the patient record. No manual notes.
Run reactivation, recall, insurance benefits, and treatment follow-ups in parallel. Each campaign with its own script, schedule, and target list.
PulseCall handles call volume without extra headcount. It scales from 10 to 10,000 calls per day on a flat fee.
INTEGRATIONS
Join practices using Miladental to automate patient outreach and recover lost revenue.
FAQS
Most practices go live within 5–7 business days. We handle all integration setup on our side.
We support Dentrix, Eaglesoft, Open Dental, Curve, Carestream, and 12+ more PMS platforms.
No. MILA agents update automatically. You never need to retrain or reconfigure anything.
We are HIPAA compliant with AES-256 encryption, SOC 2 Type II in progress, and 99.99% uptime SLA.
Yes. Our Verification API lets developers build real-time verification infrastructure into any workflow.
Absolutely. MILA is purpose-built for scale. We support single practices up to 100+ location DSOs.
