AUTOMATION
What "end-to-end" actually means in dental RCM
Verification, claim, and write-back on one engine — and why the handoff is where money leaks.
The autonomous dental revenue cycle
Your autonomous Dental Insurance Verification. Zero babysitting.
Mila (Dentalrobot’s AI Insurance Verification 3rd Generation Platform) is the proven agentic platform that runs dental insurance verification and claim submission end-to-end, automating up to 90% of repetitive DSO back-office work and writing results straight back into any PMS.
Not a demo. Not a prototype. Proven at scale.
- 7 Years in Production
- Millions of Insurance Verifications Completed
- Any PMS Supported (Cloud or Server)
- Custom AI Agents Built Specifically for Dental
- 100% Customized
DentalRobot gives dental support organizations enterprise-grade automation without forcing them to change PMS systems, workflows, or infrastructure.
Built for US dental groups & DSOs · writes back into
CareStackDenticonOpen DentalEaglesoftCurveCloud9
The problem
Dental eligibility and insurance verification don't scale. People do, expensively.
Every new location means more portal logins, more hold music, more re-keying, and more denials that surface weeks after the chair is empty.
20+ hrs
PER LOCATION / WEEK ON PORTALS & IVRS
1 in 4
CLAIMS DELAYED BY BAD ELIGIBILITY DATA
$25–40
FULLY-LOADED HOURLY COST OF MANUAL WORK
$50–100K
PER YEAR LOST TO DENIALS & WRITE-OFFS
Why DentalRobot
The difference seven years of execution makes
Newer AI tools are still in beta, single-channel, and limited to a handful of cloud systems. DentalRobot has been doing this in production since 2018.
⚙︎
Proven at scale
Millions of verifications executed in production, not a pilot. Accuracy and uptime earned over years, not promised in a deck.
◎
Up to 95% end-to-end
Agents complete the full dental breakdowns verification, and now submit the claim, with human QA only on the edge cases that need judgment.
⇄
Write-back to any PMS
The only platform that reads and writes back to every major PMS brand and version. No system switch.
$
50–90% lower cost
Volume-based pricing that replaces back-office labor cost, not adds to it. Most groups cut RCM spend by more than half.
✓
95%+ Accuracy. Proven Across Millions of Cases.
While others are still training models, DentalRobot has spent 7 years in production, processing millions of insurance verifications and continuously improving its AI through real-world dental workflows.
How it works
From booked appointment to written-back claim, headless and hands-free.
Three live agent tracks run in parallel, one closes the insurance side, the other the patient side, with a third on the way that resets your data on PMS migration.
Track 01 · Insurance
VERIFY → CLAIM
01
PMS & Schedule
Appointment booked or confirmed02
Secure API
Patient & plan data flows inAI
03
Portal Agent
Logs in, pulls benefitsAI
04
Voice Agent
Calls payers for the restAI
05
QA Agent
Cross-checks & scrubs claim06
Human QA
Reviews edge cases onlyAI
07
PMS Write-Back
Verified IV + claim filed
Track 02 · Patient
OUTREACH → COLLECT
01
Visit Closes
Balance lands in the PMSAI
02
Exception Agent
EOB vs. estimate comparedAI
03
Resolve or Assign
Re-file, appeal, or to patientAI
04
Outreach Agent
Text · email · voice + pay linkAI
05
Payment Agent
Pay now or payment planAI
06
PMS Write-Back
Payment posted, ledger closed
Track 03 · Migration
COMING DEC 2026
01
Extract
Pull records from legacy PMSAI
02
Audit
Find gaps, errors & duplicatesAI
03
Normalize
Standardize plans, codes, fieldsAI
04
De-dupe & Reset
Clean and reconcile recordsAI
05
Validate
QA against the source06
Load to New PMS
Clean data, fresh start
Customer outcome
“We cut back-office verification labor by more than 80%, and our claims go out cleaner than when people did them by hand,”
PHIL TOH · THE SMILIST · 100+ DSO
◆ Investment Returns
Driving EBITDA through AI-powered collection & cost optimization
$7.4 million in EBITDA lift for every $50 million collected.
This is not a projection. Not a theory. Not a consulting thesis. It is the measurable impact of combining 7 years of domain expertise in dental insurance verification automation for DSOs, and now AI-driven insurance automation, collections optimization, and labor reduction, into a single autonomous revenue cycle platform.
Proven results. Real practices. Measurable EBITDA expansion.
4.8x
Blended ROI
Year 1
<90
Days to
Breakeven
$7.4M
Annual
Net Impact
340
Basis Points
EBITDA Lift
Implementation Timeline
Week 1–2Discovery & Integration
Week 3–4IV AI & Automation Go-Live
Month 2Revenue Lift Deployment
Month 3Performance & Optimization Active
Month 4+Full Platform — ROI Positive
Get started
Still staffing up to fight insurance? Let Mila’s Agents do it for you.
See your schedule verified and your claims filed before your team clocks in.
Book a Demo →
DentalRobot Cortex · Agentic Platform
One platform for the entire dental revenue cycle.
Cortex is our multi-agent engine with human oversight: verification, claim submission, payment posting, and denials — orchestrated in parallel and written back into your PMS. Seven years in market, not a roadmap slide.
Book a Demo →Six layers · one engine
The autonomous revenue cycle, layer by layer
Verification and claim submission are live in production today. Payment posting, denials, and patient outreach extend the same agent architecture across the full journey — plus on-demand agent capacity you can turn on by the hour.
01
Insurance Verification LIVE · 7 YEARS
Real-time eligibility and full benefit breakdowns delivered into your PMS — without your team touching a portal or phone. Up to 95% completed automatically.
Portal AgentLogs into payer portals, navigates plans, pulls benefits.
Voice AgentCalls payers, clears IVRs, captures what portals don't show.
QA AgentCross-checks both channels, learns payer-specific rules.
Human QAValidates complex plans for near-zero-error output.
Outcome: verified eligibility in your PMS, most complete in under 15 minutes.
02
Claim Submission LIVE
Claims scrubbed against live eligibility, CDT rules, and payer requirements — then filed with attachments and a full audit trail.
Scrub AgentValidates each claim against eligibility & coding rules pre-submission.
Attachment AgentAdds narratives, X-rays, and supporting docs automatically.
Submission AgentFiles electronically with real-time status tracking.
Human QAReviews high-risk claims before they leave.
Outcome: higher first-pass acceptance, fewer rejections, faster reimbursement.
03
Payment Posting EXPANDING
Agents read EOBs and ERAs, match payments to claims and line items, and post with variance detection on underpayments.
Outcome: faster cash application, cleaner AR, less manual posting.
04
Denial Management EXPANDING
Root-cause classification and auto-generated appeals with payer-specific language and tracking to deadline.
Outcome: higher overturn rates, fewer write-offs, denial trends across every location.
05
Patient Outreach & Balance Resolution EXPANDING
When a patient walks out owing a balance — or insurance pays differently than estimated — agents reach out, explain the charge, and collect. The same engine that verified the plan resolves the exceptions it creates, so balances don't quietly age into write-offs.
Outreach AgentContacts walkout balances by text, email, and voice with a secure pay link.
Exception AgentSpots underpayments, downgrades, and non-covered services, then routes or re-files.
Payment AgentOffers plans, takes payment, and posts it back to the PMS automatically.
Human QAHandles sensitive collections, disputes, and high-dollar exceptions.
Outcome: faster patient collections, fewer balances written off, and insurance exceptions caught before they cost you.
06
AI-Agents by the Hour ON DEMAND
Need extra hands this week, not another hire? Spin up DentalRobot agents by the hour to clear a backlog, cover a staffing gap, or absorb a seasonal spike — then scale back down when you're done. Same agents, same human QA, billed only for the time you use.
Overflow & BacklogClear aged verification or claim backlogs on demand.
CoverageFill PTO, turnover, or seasonal gaps without hiring.
Project-BasedSpin up agents for migrations, audits, or one-off pushes.
Pay by the HourBilled only for hours used — scale up or down anytime.
Outcome: flexible capacity without headcount — turn automation on and off like a tap.
Architecture
Why Cortex is built differently
Every PMS, cloud or server
Reads and writes back to any brand or version — installed on-site or hosted. Most rivals support only a few cloud systems.
Dual-channel verification
Portal agents and voice agents. When a portal is incomplete or down, the call still gets made.
Multi-agent, in parallel
Portal, voice, scrub, and QA agents work concurrently. Days of manual handoffs collapse into minutes.
Dental-native intelligence
Built only for dental — CDT hierarchies, frequency limits, waiting periods, and plan exclusions are first-class.
Trained on years of cases
Every verification and claim since 2018 feeds the model. Payer quirks become institutional memory.
Human-supervised
AI handles volume; specialists handle judgment. You get speed without black-box risk.
See Cortex run on your payer mix
Book a Demo →
Insurance Verification
Complete Dental Insurance Verification, done before the patient sits down.
Real-time eligibility and full benefit breakdowns in your PMS. Zero manual payer interactions. Up to 95% completed automatically, the rest verified by dental RCM specialists.
Start your rollout →How it works
AI speed, human accuracy
①
Parallel agents
Portal and voice agents work the payer at the same time, pulling live benefits in seconds — not minutes on hold.
②
Continuous QA
Cross-checks every field, learns payer rules, and flags only the edge cases that need a human.
③
Specialist review
Dental RCM specialists confirm complex plans. Every step logged for a full audit trail.
Unified data layer
Five sourcing channels, one source of truth
Portal, voice, direct payer APIs, fax, and clearinghouse EDI all flow into a single normalized layer — trusted, complete, and auditable. Tap a channel to see how each source strengthens the data.
DentalRobot vs. newer tools
What seven years buys you
| Capability | DentalRobot | Typical new entrant |
|---|---|---|
| Years in production | 7 | < 2 |
| End-to-end automation | Up to 95% | Partial |
| Claim submission | Live | Waitlist / beta |
| Write-back to server-hosted PMS | Yes, any brand | Cloud only |
| Voice + portal verification | Both channels | Portal scraping only |
| Cost vs. in-house team | 50–90% lower | Add-on cost |
| Cost vs. BPO | 50% lower | Add-on cost |
Comparison reflects category-level differences between an established platform and newer single-channel tools, for illustration.
Business impact
Clean eligibility changes everything downstream
Accurate estimates
Exact coverage and copays before treatment planning. Case acceptance improves.
Fewer denials
Eligibility-related denials drop sharply. Claims submit clean.
No checkout surprises
Patients know costs upfront. Trust and collections both rise.
Faster cash
Fewer write-offs, smoother AR, a revenue cycle that runs like clockwork.
Claim Submission
Clean claims, filed the first time.
Because DentalRobot already verified the patient, every claim is built on accurate eligibility — scrubbed, attached, and submitted automatically, with humans only on the high-risk ones.
Book a Demo →The advantage
Verification and claims, on one engine
Most tools verify or bill. DentalRobot does both — so the data that cleared eligibility is the same data that files the claim. No re-keying, no mismatch.
Scrub AgentChecks every claim against live eligibility, CDT codes, and payer rules before it leaves.
Attachment AgentPulls narratives, perio charts, and radiographs the payer requires.
Submission AgentFiles electronically and tracks status to adjudication in real time.
Human QAReviews high-dollar and high-risk claims before submission.
First-pass
ACCEPTANCE, NOT REWORK
90%
OF REPETITIVE BILLING WORK AUTOMATED
Full
AUDIT TRAIL ON EVERY CLAIM
Any PMS
STATUS WRITTEN BACK AUTOMATICALLY
From booked chair to filed claim, automatically
Book a Demo →
Pricing
From plan intelligence to a digital insurance specialist.
Five levels of automation maturity. Start where you are today and scale as you're ready — each level frees more staff time, ending in a custom AI agent that runs verification almost entirely on its own.
The DentalRobot AI Maturity Curve
Five levels, from knowing your plans to autonomous operations
Level 0
Know your plans
Level 1
Retrieve the data
Level 2
Assist your team
Level 3
Automate the workflow
Level 4
Deploy a Digital Insurance Specialist
Level 0 · Group Plan Data Only
0
15% automated
AI as a Group Plan Reference
A shared source of truth for plan data.
- Automated retrieval of employer & group plan data
- Centralized library of plan structures, frequencies & coverage rules
- Standardized plan information across all offices
- Historical plan intelligence & reference data
- No patient-level eligibility checks
- No PMS write-backs
Expected labor savings
91 hrs/mo · ≈ 0.6 FTE freed
Recommended for
- DSOs preparing for automation
- Groups standardizing insurance plans
- Building a single source of truth
Level 1 · Data Automation
1
30% automated
AI as a Support Tool
Faster access to payer data, no workflow change.
- Automated insurance data retrieval from payer portals
- Eligibility & benefits data extraction
- Coverage summaries presented to staff
- Insurance data normalization & organization
- No PMS write-backs
- Manual review & entry remain with staff
Expected labor savings
110 hrs/mo · ≈ 0.7 FTE freed
Recommended for
- Solo practices
- Small groups
- Faster payer data, same workflow
Level 2 · Assisted Automation
2
40% automated
AI + Team Collaboration
AI assistance with staff staying in control.
- Automated insurance verification
- Data normalization & validation
- Suggested coverage updates
- Automated benefit calculations
- Staff review & approval workflows
- Partial PMS synchronization
- Human oversight remains in the loop
Expected labor savings
122 hrs/mo · ≈ 0.8 FTE freed
Recommended for
- Growing practices
- Reducing administrative burden
- AI assistance with control
Level 3 · Advanced Automation
3
60% automated
AI Handles Most of the Work
Exception-based — staff step in only when needed.
- End-to-end insurance verification workflows
- Automated PMS write-backs
- Coverage table updates
- Group plan management
- Eligibility & frequencies verification
- Exception-based processing
- Staff intervene only when exceptions occur
Expected labor savings
148 hrs/mo · ≈ 0.9 FTE freed
Recommended for
- Multi-location practices
- Regional groups
- Meaningful labor reduction
Typical go-live: 3+ weeks from kickoff, once SOPs & credentials are provided.
Choose this level →
DIGITAL INSURANCE SPECIALIST
Level 4 · Custom AI Agent
4
95%+ automated
Your Digital Insurance Specialist
A custom agent trained on your SOPs, running the work autonomously.
- Fully customized AI agent trained on your SOPs
- Up to 95%+ of verification completed autonomously
- Custom PMS integrations & write-backs
- Advanced business rules engine
- Coverage tables & group plan maintenance
- Automated exception handling
- Multi-office workflow orchestration
- Continuous learning & optimization
Expected labor savings
192 hrs/mo · ≈ 1.2 FTE freed
Recommended for
- DSOs & enterprise groups
- High-growth organizations
- Maximum efficiency & scale
Typical go-live: 3+ weeks from kickoff, once workflows & SOPs are provided.
Choose this level →
30-day pilot · no setup fee · HIPAA compliant, BAA included. Estimate your ROI →
The bottom line
From plan intelligence to fully autonomous insurance operations
DentalRobot enables organizations to automate up to 95%+ of insurance verification workflows with AI agents trained specifically on their SOPs — delivering enterprise-grade accuracy, scalability, and millions of verifications proven in production over 7+ years.
Patient Outreach & Balance Resolution
Collect the balance before it becomes a write-off.
The revenue cycle doesn't end when the claim is paid. Patients walk out owing money, and insurance pays differently than estimated. DentalRobot's agents reach out, explain the charge, resolve the exception, and collect — so balances don't quietly age into bad debt.
Book a Demo →Two problems, one engine
The balances that slip through the cracks
Front desks are busy and collections feel awkward, so walkout balances and insurance surprises get deferred — and deferred balances get written off. The same engine that verified the plan resolves the issues it creates.
⊙
Walkout balances
A patient leaves owing a copay, deductible, or non-covered amount. Instead of waiting on a statement run, the Outreach Agent contacts them the same day by text, email, or voice with a secure payment link — and follows up on a schedule until it's resolved.
⚠︎
Insurance exception issues
Insurance paid less than the estimate, downgraded a procedure, or denied a covered service. The Exception Agent catches the gap, decides whether to re-file, appeal, or shift it to patient responsibility, and explains the new balance clearly.
The agents
How the patient journey runs hands-free
Outreach AgentReaches walkout balances by text, email, and voice with a secure pay link, on an escalating cadence.
Exception AgentDetects underpayments, downgrades, and non-covered services, then re-files, appeals, or reassigns to the patient.
Payment AgentOffers payment plans, takes the payment, and posts it back to the PMS against the right ledger line.
Human QASteps in on sensitive collections, disputes, hardship cases, and high-dollar exceptions.
The patient journey
From walkout to resolved — automatically
01
Visit closes
Balance lands in the PMSAI
02
Exception check
EOB vs. estimate comparedAI
03
Resolve or assign
Re-file, appeal, or to patientAI
04
Patient outreach
Text · email · voice + pay linkAI
05
Collect
Pay now or payment plan06
PMS write-back
Payment posted, ledger closedBusiness impact
What happens when no balance goes unworked
Less bad debt
Same-day, persistent outreach collects balances while the visit is still fresh — before they age past collectability.
No awkward calls
Your front desk stops chasing money. Agents handle the outreach; staff only touch the sensitive cases.
Exceptions caught early
Underpayments and downgrades are spotted automatically, not discovered months later in an AR review.
Patients understand
Clear, plain-language explanations of why they owe — fewer disputes, higher trust, faster payment.
Get started
Stop writing off balances you could have collected.
Put walkout balances and insurance exceptions on autopilot — collected, posted, and closed.
Book a Demo →
Interactive Demo
Watch an agent verify a patient.
Click an appointment to send it through the Cortex engine. The agents log in, call the payer, cross-check, and write back — in real time.
TODAY 2:00 PMPeriodic Eval, Prophylaxis
Maureen T. SullivanAetna PPO · ID AET-77602
TODAY 10:30 AMRoot Canal #19
David M. HernandezDelta Dental Premier · ID DDI-99184
TODAY 9:00 AMCrown Prep #14
Rachel K. LawsonCigna DPPO · ID CGN-88451
▌ Select an appointment to run verification…
Resources
Tools and references for dental RCM teams.
Free, useful, and built from seven years of doing this work.
CALCULATOR
ROI Calculator
See your savings from automating verification and claims.
DIRECTORYPayer Portal Directory
Portal links, phone numbers, and payer IDs for 140+ payers.
REFERENCECDT Codes 2026
Plain-language dental billing code lookup.
KNOWLEDGERCM Glossary
Every revenue cycle term your team needs.
GUIDEBuyer's Guide 2026
How to evaluate dental verification platforms.
FAQFrequently Asked
Answers to what dental teams ask before switching.
ROI Calculator
See what autopilot saves you.
Estimate the time and labor cost you reclaim by automating verification and claims. No email required.
Estimated annual impact
$307,200
≈ 7,680 staff hours reclaimed / year
Assumes DentalRobot automates up to 90% of repetitive verification work. Your actual savings depend on payer mix and current process — we'll model it precisely on a demo.
Get an exact quote →
Payer Portal Directory
Every payer, one directory.
Portal links, provider phone numbers, payer IDs, and verification method for 140+ US dental payers. A sample is shown below.
| Payer | Payer ID | Phone | Verification method |
|---|---|---|---|
| Aetna Dental | 60054 | 800-451-7715 | Portal + Voice |
| Cigna Dental | 62308 | 800-244-6224 | Portal + Voice |
| Delta Dental (national) | CDCA1 | 800-765-6003 | Portal |
| MetLife | 65978 | 800-942-0854 | Portal + Voice |
| Guardian | 64246 | 888-482-7342 | Portal |
| United Concordia | CX014 | 800-332-0366 | Voice |
| Humana Dental | 73288 | 800-233-4013 | Portal + Voice |
| Principal | 61271 | 800-247-4695 | Portal |
| Ameritas | 47009 | 800-487-5553 | Portal + Voice |
| Careington | CX083 | 800-441-0380 | Voice |
Sample of the full 140+ payer directory. The live directory updates as portals and verification paths change.
2026 Billing Reference
CDT Codes 2026.
Plain-language explanations and billing notes for dental procedure codes. Search a sample below.
| Code | Procedure | Category | Billing note |
|---|---|---|---|
| D0120 | Periodic oral evaluation | Diagnostic | Frequency limits apply — check plan. |
| D0150 | Comprehensive oral evaluation | Diagnostic | Usually once per provider per 3 yrs. |
| D0210 | Intraoral — complete series | Diagnostic | Often 1 per 3–5 yrs; document need. |
| D1110 | Prophylaxis — adult | Preventive | 2 per year typical; verify interval. |
| D2391 | Resin-based composite — 1 surface, posterior | Restorative | Watch downgrade to amalgam fee. |
| D2740 | Crown — porcelain/ceramic | Restorative | Often needs narrative + radiograph. |
| D3330 | Endodontic therapy — molar | Endodontics | Pre-op & post-op films usually required. |
| D4341 | Periodontal scaling/root planing — 4+ teeth | Periodontics | Requires perio charting + radiographs. |
| D6010 | Surgical implant placement | Implant | Pre-auth strongly recommended. |
| D7140 | Extraction — erupted tooth | Oral Surgery | Document tooth # and reason. |
Sample of 800+ codes in the full reference.
Knowledge Base
Dental RCM Glossary.
Plain-English definitions for the terms that move your bottom line.
Eligibility Verification
Confirming a patient's active coverage, benefit levels, and plan limits before an appointment.
Benefit Breakdown
A detailed read of maximums, deductibles, coinsurance, frequencies, and waiting periods for the patient's plan.
Clean Claim
A claim with no errors or missing data, accepted by the payer on first submission.
Write-Back
Returning verified data or claim status directly into the practice management system, no re-keying.
ERA / EOB
Electronic Remittance Advice / Explanation of Benefits — how payers report what they paid and why.
Frequency Limitation
A plan rule capping how often a procedure is covered (e.g., two cleanings per year).
First-Pass Acceptance
The share of claims accepted without rework — a core measure of billing health.
Human-in-the-Loop
A workflow where AI does the volume and specialists review edge cases for accuracy.
Sample of 400+ terms in the full glossary.
Buyer's Guide · 2026
Choosing a dental verification platform.
The criteria that actually matter when you evaluate AI verification and claims tools — and the questions to ask before you sign.
1 · Coverage that matches reality
Does it verify via both portal and live payer calls? Portal-only tools stall on the carriers that matter most.
2 · Real PMS write-back
Cloud and server-hosted, every brand — or just a few cloud systems? This decides whether your team stops re-keying.
3 · End-to-end, not just eligibility
Can it submit the claim too? A single engine for verify + bill removes the handoff where errors creep in.
4 · Proven, not promised
Years in production and verification volume tell you more than an accuracy number on a slide.
5 · Human oversight
How are edge cases handled? Look for human QA on complex plans and high-risk claims.
6 · Pricing that replaces cost
Volume-based and tied to labor savings — not per-seat licenses that grow with your team.
FAQ
Questions dental teams ask first.
The basics
How is DentalRobot different from newer AI verification tools?
Seven years in production, verification and claim submission live today, write-back to any PMS (cloud or server), and dual-channel portal + voice verification. Many newer tools are portal-only, cloud-only, and still in beta on claims.
Does the AI really replace the work, or just help with it?
Agents complete up to 95% of verification end-to-end and submit claims automatically — automating up to 90% of the repetitive back-office workload. Specialists review only the edge cases, so your team focuses on judgment, not portals and hold music.
Will it work with our PMS?
Yes. DentalRobot reads and writes back to every major PMS brand and version, whether it's cloud-based or installed on your own server. No system switch required.
Workflow & accuracy
What happens when a payer portal is down or incomplete?
The voice agent calls the payer directly and captures what the portal can't show. Dual-channel coverage is why automation rates stay high even on difficult carriers.
Does human QA slow things down?
No. AI handles the volume in parallel; humans only touch flagged edge cases. Most verifications complete in under 15 minutes.
Can we start with just verification?
Yes — start with verification on a focused set of payers, then add claim submission when you're ready. You don't have to switch everything on day one.
Security & getting started
How is patient data protected?
HIPAA compliant with AES-256 encryption, role-based access, full audit logging, and a signed BAA for every customer.
How long does implementation take?
Typically live within about two weeks on your key payers, with a parallel rollout and no downtime.
Blog
Dental RCM, in practice.
Field notes on automation, accuracy, and the autonomous revenue cycle.
ACCURACY
Why portal-only verification hits a ceiling
The case for pairing portal agents with voice agents on hard payers.
OPERATIONS
Growing locations without growing your back office
How DSOs reclaim up to 90% of repetitive RCM labor as they scale.
About
We've automated dental billing since before it was "AI."
DentalRobot started in 2018 with one belief: dental teams shouldn't spend their days on portals and hold music. Seven years and millions of verifications later, we run the autonomous revenue cycle for groups and DSOs across the US.
2018
Built on real RPA
We started by automating the exact clicks staff made — then taught those workflows to reason. Today they're full agents.
◎
Dental-only, on purpose
No horizontal RCM detours. Every model and workflow is built for CDT codes, payers, and PMS systems.
⇄
Partner, not vendor
A dedicated account team and 24/7 support. AI backed by people who understand dental revenue cycle.
Our evolution
From RPA scripts to autonomous AI agents
Eight years turning repetitive dental back-office work into an autonomous revenue cycle.
2018
Built on real RPA
Founded by automating the exact payer-portal clicks dental staff made by hand.
2020
Voice meets portal
Added AI call automation for payers when portals came up short — dual-channel verification.
2022
Dental-native intelligence
Millions of verifications trained the models on real payer quirks, CDT logic, and plan rules.
2024
Claims, end-to-end
Extended from verification into automated claim submission and write-back to any PMS.
2025
The agentic leap
RPA scripts gave way to autonomous, multi-agent workflows running in parallel.
2026
Transformed to AI-Agentic
Mila — our 3rd-generation AI-agentic platform: verification, claims, patient outreach, and agents by the hour.
The team
DR
LeadershipFounders, ex-DSO RCM
AI
AI & MLAgent & voice engineering
QA
RCM SpecialistsHuman-in-the-loop review
CS
Customer SuccessOnboarding & support
Contact
Talk to us.
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Book a Demo
See your schedule verified before your team clocks in.
A 20-minute walkthrough on your real payer mix and PMS. No commitment, no pitch — just a clear picture of what autopilot looks like for your group.
Live in ~2 weeksAny PMS30-day pilot
You're booked — check your inbox for a calendar invite and a short intake.
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