One platform for the entire dental revenue cycle.
Cortex is our multi-agent engine with human oversight: verification, claim submission, payment posting, and denials — orchestrated in parallel and written back into your PMS. Seven years in market, not a roadmap slide.
Book a Demo →The autonomous revenue cycle, layer by layer
Verification and claim submission are live in production today. Payment posting, denials, and patient outreach extend the same agent architecture across the full journey — plus on-demand agent capacity you can turn on by the hour.
Insurance Verification LIVE · 7 YEARS
Real-time eligibility and full benefit breakdowns delivered into your PMS — without your team touching a portal or phone. Up to 95% completed automatically.
Claim Submission LIVE
Claims scrubbed against live eligibility, CDT rules, and payer requirements — then filed with attachments and a full audit trail.
Payment Posting EXPANDING
Agents read EOBs and ERAs, match payments to claims and line items, and post with variance detection on underpayments.
Denial Management EXPANDING
Root-cause classification and auto-generated appeals with payer-specific language and tracking to deadline.
Patient Outreach & Balance Resolution EXPANDING
When a patient walks out owing a balance — or insurance pays differently than estimated — agents reach out, explain the charge, and collect. The same engine that verified the plan resolves the exceptions it creates, so balances don't quietly age into write-offs.
AI-Agents by the Hour ON DEMAND
Need extra hands this week, not another hire? Spin up DentalRobot agents by the hour to clear a backlog, cover a staffing gap, or absorb a seasonal spike — then scale back down when you're done. Same agents, same human QA, billed only for the time you use.
Why Cortex is built differently
Every PMS, cloud or server
Reads and writes back to any brand or version — installed on-site or hosted. Most rivals support only a few cloud systems.
Dual-channel verification
Portal agents and voice agents. When a portal is incomplete or down, the call still gets made.
Multi-agent, in parallel
Portal, voice, scrub, and QA agents work concurrently. Days of manual handoffs collapse into minutes.
Dental-native intelligence
Built only for dental — CDT hierarchies, frequency limits, waiting periods, and plan exclusions are first-class.
Trained on years of cases
Every verification and claim since 2018 feeds the model. Payer quirks become institutional memory.
Human-supervised
AI handles volume; specialists handle judgment. You get speed without black-box risk.
Built to handle PHI, and documented that way
Mila is HIPAA compliant, encrypts patient data with AES-256, enforces role-based access control, and writes every action against patient data to an audit log. A Business Associate Agreement is signed with every customer before any protected health information is processed.
HIPAA compliant
Signed BAA with every customer, executed before any PHI is processed — included at every level of the maturity curve.
AES-256 encryption
Patient data is encrypted, and access is scoped by role rather than shared across the account.
Role-based access control
Permissions are granted per role, so staff see the records their job requires and nothing wider.
Full audit logging
Every verification, claim, and agent action is logged end to end — the same trail that makes claims defensible on appeal.
SOC 2 is in progress, targeted for December 2026. We describe it as in progress rather than complete until it is. Questions about our security posture, or need a BAA reviewed? Talk to us →